Legal

Privacy Policy

Last updated: September 5, 2026

1. Who we are

Trade Options (“we”, “us”) operates the trading platform at this website. This policy explains what information we collect, how we use it, and the choices you have.

2. Information we collect

We may collect:

Account details such as name, email, phone number, and password (stored hashed).
Identity documents and address details when you submit KYC for withdrawals.
Trading, deposit, and withdrawal activity on your account.
Device and usage data such as IP address, browser type, and pages visited.
Messages you send through in-app support chat or email.

3. How we use information

To create and secure your account and process deposits and withdrawals.
To verify identity where required before withdrawals.
To operate the trade desk, history, and notifications.
To respond to support requests and improve platform reliability.
To detect fraud, abuse, and security incidents.

4. Sharing

We do not sell your personal information. We may share data with payment processors (for example M-Pesa or crypto rails), hosting and email providers, and when required by law or to protect our rights and users.

5. Retention & security

We retain account and transaction records for as long as needed to run the service and meet legal obligations. We use encryption in transit and access controls on sensitive data. No method of storage is 100% secure.

6. Your choices

You can update profile details in Settings, request account help via Support, and ask us to review or delete personal data where applicable by emailing support@tradeoptions.site.

7. Contact

Privacy questions: support@tradeoptions.site or visit our Support page.